Privacy Policy

Introduction

PASSPORTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ("we," "our," or "us") operating as British Journeys is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Information:
PASSPORTA SP. Z O.O.
KRS: 0001150100
NIP: PL6343050934
REGON: 540729958
ul. Jana III Sobieskiego 2
40-082 Katowice, Śląskie, Poland

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Passport details and travel documentation
• Payment information for bookings
• Travel preferences and special requirements
• Correspondence with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: Processing bookings, managing reservations, and providing customer support
• Communication: Sending confirmations, updates, and travel information
• Marketing: Sending promotional materials and special offers (with your consent)
• Website Improvement: Analyzing usage patterns to enhance user experience
• Legal Compliance: Meeting legal and regulatory requirements
• Security: Protecting against fraud and unauthorized access

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, tour operators, and transportation providers necessary for your travel arrangements
• Payment Processors: Secure payment gateways for transaction processing
• Legal Authorities: When required by law or to protect our legal rights
• Business Partners: Trusted partners who assist in operating our website and services

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at contact@britishjourneys.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: